Datagnome — managed AI knowledge assistants for firms
Datagnome is a Richmond, Virginia-based AI company that helps organizations centralize internal knowledge and put it to work through conversational chat. Datagnome builds AI assistants, deployed in Microsoft Teams, web chat, Slack or wherever a firm already works, that answer questions directly from a firm's own policies, documentation and systems.
The goal is straightforward: reduce the time attorneys and staff spend hunting for information, so more of the day goes toward billable work instead of internal questions about timekeeping, IT, HR policy or "who do I even ask about this."
A managed service, not just a chatbot
Datagnome curates what goes into the knowledge base, reviews what the assistant gets wrong and updates it as firms change. Its approach is grounded in direct experience with law firms — work that has produced a library of nearly 1,000 real questions curated from firm knowledge management teams, brought to every new client instead of building from a blank page. A common example is new hire onboarding, where the assistant walks incoming employees through a "welcome to the firm" sequence covering the policies and resources they need on day one.
Guardrails and scoped access
Every deployment runs on a layered set of guardrails: a standard baseline built into the platform, plus additional rules tailored to each firm's specific policies and risk tolerance. Access is scoped just as tightly. A firm's assistant only reaches the systems and data that firm chooses to connect. There is no default access to anything outside the assigned scope, and any topic requiring credentials stays gated.
What Datagnome is not
Datagnome is not built for legal research, e-discovery or case work. Its focus is squarely on internal operations such as the HR, IT and administrative questions that quietly eat into billable hours every day.
Trusted by organizations like
- Saul Ewing LLP
- Nelson Mullins Riley & Scarborough LLP
- Lynchburg City Schools
Since the start of 2026, Nelson Mullins employees have logged thousands of sessions with the firm's Datagnome-powered assistant — branded internally as "Ask Nelson" and available in Microsoft Teams — which has understood and answered 88 percent of questions asked.